In September 2017, the first YUNJI hotel service robot “RUN” officially entered the Ascott Raffles City service apartment in Beijing under the Ascott Group, and was affectionately called “Xiaoya”. As a robot butler, Xiao Ya is responsible for concierge service, introduction and promotion, elevator call, safety inspection, delivery, leading visitors, interdepartmental collaboration, and off-site pickup. Every time She receives a task, She is able to complete it excellently, and the cute Xiaoya is favored by her colleagues and hotel guests.
RUN in Ascott
The hardworking “Xiaoya” has been working diligently and conscientiously since she was appointed to Ascott Hotel, and her ability to work has been recognized by Ascott Hotel Group. In April 2018, Ascott Hotel Group and YUNJI officially signed a framework agreement for the “Commercial Service Robot” project, aiming to jointly establish the standards and specifications for the application of robots in the hotel industry, and to bring more intelligent experiences to the hotel industry.
In September 2018, less than half a year from the signing of the strategic agreement, Ascott Group has already laid out its hotel robot business in Guangzhou, Beijing, Shenzhen and Chengdu one after another, with good application results. The smooth progress of the strategic cooperation also makes the cooperation between Ascott Group and YUNJI closer, and the cooperation between the two sides has entered the substantive stage of landing and promotion.
As the trend and pattern of service robots empowering hotels becomes clearer, more and more hotels choose to join hands with YUNJI to build a new ecology of intelligent hotels. Unlike in the past, the trend of hotel group signing form is particularly prominent.
The rapid development of AI and the arrival of the era of service upgrading, so that the service robot is no longer the so-called gimmick, but to achieve innovative breakthroughs in the field of hotels, to enhance customer satisfaction, establish brand image, and release the value of human labor.
Yunji signed with Ascott China
Up to now,YUNJI robotics services more than 400 hotel customers, ranking first in the world. The service objects include Intercontinental, Marriott, Hilton, Ascott, Wyndham, Accor and other six major international hotel groups and ten domestic hotel management groups. Through in-depth exploration and practice in the hotel industry, the hotel service robot has accumulated a wealth of practical experience, and has become the hotel group to carry out differentiated competition as well as to enhance the operational efficiency of the choice. Hotel service robots have also become the standard equipment of hotel groups.
In the future, YUNJI will launch a deeper and closer cooperation with Ascott and many other hotel groups. So that everyone can enjoy the convenience and happy life brought by technological change.
